Shipping Methods
We provide shipping options based on the products being purchased and the destination. Available methods and estimated delivery times may be presented during the order or quote process.
Shipping Destinations
We currently ship only to addresses within the United States. We do not ship internationally or to P.O. boxes. Customers are responsible for providing a complete and accurate shipping address.
Shipping Fees
Shipping fees are determined by shipping method, product weight and dimensions, and destination. Applicable shipping charges will be communicated before the order is finalized.
Order Processing Time
Orders are generally processed and shipped within 2–3 business days from the purchase date unless otherwise indicated. Orders are not processed or shipped on weekends or holidays. Orders placed after 3 PM on business days will be processed the next business day.
Order Tracking
After an order has been processed and shipped, you may receive a confirmation email with a tracking number.
Delivery
Delivery times may vary based on shipping method, destination, and factors outside our control. Exact delivery dates or times are not guaranteed unless expressly stated.
Shipping Damage or Loss
If an order is damaged or lost during transit, contact us immediately at info@solarvion.com or 737-292-3515. We will work with the carrier to investigate the issue.
Change of Shipping Address
If you need to update a shipping address after placing an order, contact us promptly. We will make reasonable efforts to accommodate the request, but changes cannot be guaranteed after the order has entered processing or shipment.
Contact Us
For questions about this Shipping Policy, contact Solarvion at 737-292-3515 or info@solarvion.com.